TERMS OF USE AND PRIVACY POLICY
Terms of Use
By visiting this Company website or downloading any item from it, the Internet user agrees to be bound by all the conditions set out in these Terms of Use and the Privacy Policy. Thus, the Internet user agrees to comply with the terms and conditions set out below. However, if the Internet user does not wish to be bound by these terms and conditions, he or she must neither access this website nor download any element of the content nor fill out any form on the website.
Update
The Company reserves the right to modify or interrupt part or all of the service provided on this site at any time and without prior notice. The Company may not be held liable at any time for any direct or indirect damage suffered by the modification, suspension or interruption of the service.
The Terms of Use may be updated without prior notice. It is the responsibility of the Internet user to consult the terms of use of the company’s website.
Liability
The company strives to disseminate up-to-date and accurate information on its website. To do this, the company may, at any time and without notice, modify the information.
Despite all efforts, it is possible that the site contains erroneous information and typographical errors.
The company declines all responsibility for any error that may be found on its website.
Harassment and privacy
Various web forms allow the Internet user to communicate with the company’s team. Any form of harassment (including spamming), offense, threat, intimidation, damage to reputation, upheaval or violation of the privacy of any other person is strictly prohibited, as is providing false information to the company.
Privacy Policy
Personal Information
The company is subject to the Act respecting Access to documents held by public bodies and the Protection of personal information (RLRQ, chapter A-2.1). The company takes the protection of personal information communicated to it very seriously and takes the necessary measures to comply with the requirements of this law.
Personal information is information that concerns a natural person and allows them to be identified, such as the first name, last name, telephone number and email address of a person.
Personal information transmitted to the company by email or online (via web forms) is used only to respond to requests and follow up on them. Electronic messages and web forms received by the company are treated with the same confidentiality measures as mail sent by post. Personal information is only accessible to employees who need it in the course of their duties.
This information is not communicated to any other organization unless such communication is permitted by law.
The information transmitted is in no way used to create profiles of individuals and is not transmitted to any private organization. It will never be made public, sold or communicated to third parties without the consent of the person concerned, except to ensure the service for which a person has registered, if applicable, or to give effect to a court order.
The site uses cookies to collect information to improve the site and its content. These cookies will never be used to identify people or browsing habits outside the company’s website. The information collected is depersonalized and anonymized. It consists of a set of granular data on the location of the device which are the latitude and longitude of the company from where it is used, a minor version of the browser, the browser agent string, the device brand, the device model, the device name, the minor versions of the operating system and platform and the screen resolution. The use of these cookies must be accepted or refused by the Internet user through a tag present on the website.
For the convenience of the Internet user, this portal may offer links to sites managed by third parties. The company has no control over the content and operation of these sites or their privacy practices. Consequently, any personal information transmitted through these sites is subject to their privacy policy. It is therefore the Internet user’s responsibility to read it in order to ensure the protection of their information.
To refuse the collection of data, the Internet user must:
not consent to the collection of cookies on their web browser;
not complete any web form available on the company’s website.
Third-party site
This website may use Google Analytics, a website analysis tool provided by Google, and collect information on the Internet user’s browsing using cookies: pages visited, date and time, links clicked, type of operating system used, browser language, geographic location, etc. The data collected and the anonymized IP address (truncated address) are then stored by Google on servers located, in particular, in the United States. Google uses this information only to produce statistics and reports on navigation on the site, and may communicate this data to third parties in the event of a legal obligation or when these third parties process the data on its behalf. The Internet user can opt out of Google Analytics by clicking on the following link: Google Analytics deactivation.
Update
This policy cannot be updated without prior notice.
Questions
In the event of questions or complaints about this policy, here are the contact details of the person responsible for the protection of personal information within the company:
HVAC Inc
Attention: Personal Information Protection Officer
2185 Le Chatelier
Laval, Quebec
H7K 3T6
514-748-4822
Email: renseignements.personnel@hvac.ca